What to Ask Your Prospective Roofing Contractor
A poor roofing job can costly you dearly in roof repairs and leaks in the future, so you really have to spend time looking for the right contractor. When you do, talk to each prospect and make sure to ask six critical questions.
a. What is your complete company name and physical address?
First things first, ask for the roofer’s full company name and address. If you get a P.O.box number, let them provide details of their physical location. If the roofing company doesn’t have a physical location, consider that a red flag and move on to your next prospect.
b. Are you covered by worker’s compensation and liability insurance?
Contractors should have both liability and workmans’ compensation insurance to protect their clients in case of an accident. Workers’ compensation provides protection to the homeowner in the event that a contractor’s employee gets injured, and liability insurance saves you from from paying for damages that the roofers cause while at work.
Without workman’s’ compensation coverage, you as the homeowner may end up forking medical bills and other costs related to the injury.
c. Do you hire subcontractors?
If so, you need to know the same information about these people as you have learned about the contractor, especially regarding insurance.
d. Do you have a roofer’s license?
Determine whether your potential contractor if holds a city or state license. Different states have different licensing requirements. Roofers may also have to obtain a city and national license. Check whether a license is needed in your area, and if so, inquire from your local licensing offices if your prospective roofer’s license is current and holds no outstanding violations. A business license is separate from a roofer’s license. A business license is only there for legal identification and taxation purposes. It does not indicate that the person has passed a test or possesses qualifications as a roofer.
e. Will you provide client references?
Ask for local work sites that you can visit, and take a look at some of their roofing jobs over the last three years. You can also request for references, but previous customers may not want to divulge their personal information, or the contractor could cherry pick a few pleased clients. Follow up with these folks and ask whether they would confidently recommend the contractor.
f. Do you provide a workmanship warranty? A roof warranty typically covers one year, but sometimes, roofers provide a longer period. The materials are often covered by the manufacturer, and the workmanship by the contractor. These are two independent warranties, so ask the contractor what the coverage and covered period will be under each.